Terms of service

Overview

This website is operated by Prototech srl. Throughout the site, “we”, “us” and “our” refer to Prototech srl. We provide this website, including all information, tools and services available to you, the user, on the condition that you accept all the terms, conditions, policies and notices set out here.

By visiting our website or purchasing from us, you use our “Service” and agree to be bound by these Terms of Service (“Terms”), including the additional terms and policies referred to here or available through a link. These Terms apply to all users of the website, including visitors, vendors, customers, merchants and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of it, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can review the current version on this page at any time. We may update, change or replace any part of the Terms by publishing updates or changes on our website. You are responsible for checking this page periodically. Continued use of, or access to, the website after changes are published constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are at least that age and have given consent for your minor dependants to use this website.

You may not use our products for any illegal or unauthorised purpose. While using the Service, you must not violate any laws in your jurisdiction, including copyright laws.

You must not transmit worms, viruses or any code of a destructive nature. A breach of any of the Terms will result in the immediate termination of your services.

2. General conditions

Shopify reserves the right to refuse service to anyone, for any reason and at any time.

You understand that your content, excluding credit card information, may be transferred without encryption and may involve transmission over different networks and changes to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use, access to it, or any contact on the website through which the Service is provided, without Shopify’s express written permission.

The headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information on this website is inaccurate, incomplete or out of date. Its content is provided for general information only and should not be your sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources. You rely on the material on this website at your own risk.

This website may contain historical information, which is not necessarily current and is provided for reference only. We may change the website’s content at any time, but have no obligation to update its information. You agree that it is your responsibility to monitor changes to our website.

4. Changes to the Service and prices

Product prices may change without notice. We may modify or discontinue the Service, or any part or content of it, at any time without notice.

We will not be liable to you or any third party for changes to the Service or prices, or for suspension or discontinuation of the Service.

5. Products or services, where applicable

Some products or services may be available exclusively online through the website. They may be available in limited quantities and are eligible for returns or exchanges only under our Returns and refunds policy.

We have made every effort to display our product images and colours as accurately as possible. We cannot guarantee that colours displayed on your computer will be accurate.

We reserve the right, without any obligation to do so, to limit sales of our products or services to any person, territory or jurisdiction, on a case-by-case basis. We may limit the quantities offered. All product descriptions and prices may change at any time without notice, at our sole discretion. We may discontinue any product at any time. Any offer of a product or service on this website is void where prohibited.

We do not guarantee that the quality of any products, services, information or other materials you purchase or obtain will meet your expectations, or that any errors in the services will be corrected.

6. Accuracy of billing and account information

We may refuse any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or through the same customer account or credit card, or using the same billing or shipping address. If we change or cancel an order, we may try to notify you using the email address, billing address or telephone number provided when you placed it. We may limit or prohibit orders that, in our sole judgement, appear to have been placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases from our store. You agree to update your account and other information promptly, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you when necessary.

For more details, see our Returns and refunds policy.

7. Optional tools

We may give you access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to those tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and approve the terms under which the relevant third-party provider supplies them.

We may offer new services or features through the website in future, including new tools and resources. These will also be subject to these Terms.

8. Third-party links

Some content, products and services available through our Service may include third-party materials.

Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and do not warrant or accept liability for third-party materials or websites, or for any other third-party materials, products or services.

We are not liable for harm or damage relating to the purchase or use of goods, services, resources or content, or any other transactions connected with third-party websites. Please read their policies and practices carefully and make sure you understand them before entering into a transaction. Complaints, claims, concerns or questions about third-party products should be directed to the relevant third party.

9. Comments, feedback and other submissions

If you send specific submissions at our request, such as competition entries, or send creative ideas, suggestions, proposals, plans or other materials without our request, whether online, by email, by post or otherwise (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium, at any time and without restriction. We have no obligation to keep comments confidential, pay compensation for them or respond to them.

We may, but are not obliged to, monitor, edit or remove content that we consider, at our sole discretion, unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You confirm that your comments do not violate any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. Your comments must not contain defamatory or otherwise unlawful, abusive or obscene material, computer viruses or other malware that could affect the Service or any related website. You must not use a false email address, impersonate someone else or mislead Shopify or third parties about the origin of any comments. You are solely responsible for the comments you post and their accuracy. We accept no responsibility for comments posted by you or third parties.

10. Personal information

Personal information submitted through the store is governed by our Privacy policy.

11. Errors, inaccuracies and omissions

Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times or availability. We may correct these, change or update information, or cancel orders at any time without notice, including after an order has been placed, if information in the Service or on any related website is inaccurate.

Unless required by law, we have no obligation to update, amend or clarify information in the Service or on any related website, including pricing information. A specified update date should not be taken to mean that all information in the Service or on any related website has been changed or updated.

12. Prohibited uses

In addition to the other prohibitions in these Terms, you must not use the website or its content:

• (a) For an unlawful purpose.
• (b) To solicit others to perform or participate in unlawful acts.
• (c) To violate any international, federal, provincial or state regulation, rule or law, or any local ordinance.
• (d) To infringe our intellectual property rights or those of others.
• (e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.
• (f) To submit false or misleading information.
• (g) To upload or transmit viruses or other malicious code that could affect the functionality or operation of the Service, a related website, other websites or the Internet.
• (h) To collect or track other people’s personal information.
• (i) To spam, phish, pharm, pretext, spider, crawl or scrape.
• (j) For an obscene or immoral purpose.
• (k) To interfere with or circumvent the security features of the Service, a related website, other websites or the Internet.

We may terminate your use of the Service or any related website if you violate any of these prohibited uses.

13. Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free. We do not warrant that results obtained from using the Service will be accurate or reliable.

You agree that we may occasionally remove the Service for indefinite periods or cancel it at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided through it are supplied “as is” and “as available”, except as expressly stated by Shopify, without any representation, warranty or condition, express or implied. This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case will Prototech srl, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind. This includes, without limitation, lost profits, revenue, savings or data, replacement costs or similar damages, whether based in contract, tort including negligence, strict liability or otherwise, arising from your use of any service or product purchased through the Service.

This also applies to any other claim connected with your use of the Service or any product, including errors or omissions in content, or loss or damage resulting from using the Service or any content or product posted, transmitted or otherwise made available through it, even if advised of the possibility. Where a state or jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by applicable law.

14. Indemnification

You agree to indemnify, defend and hold harmless Prototech srl, our parent company, subsidiaries, affiliates and partners, and their officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any third-party claim or demand, including reasonable legal fees, arising from your breach of these Terms or the documents incorporated by reference, or from your violation of any law or third-party rights.

15. Severability

If a court of competent jurisdiction finds any provision of these Terms unlawful, void or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law. The unenforceable part will be severed from these Terms, without affecting the validity or enforceability of the remaining provisions.

16. Termination

The parties’ obligations and liabilities incurred before termination will survive termination of this agreement for all purposes.

These Terms remain effective unless and until terminated by you or Shopify. You may terminate them at any time by notifying us that you no longer wish to use our services, or by ceasing to use our website.

If, in our sole judgement, you fail to comply, or we suspect that you have failed to comply, with any term or provision, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our services or any part of them.

17. Entire agreement

Shopify’s failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and any policies or operating rules published by Shopify on this website or in relation to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service. They replace all prior or contemporaneous agreements, communications and proposals, oral or written, between you and us, including previous versions of these Terms.

Any ambiguity in interpreting these Terms must not be construed against the party that drafted them.

18. Governing law

These Terms and any separate agreements under which we provide services to you are governed by, and interpreted in accordance with, the laws of Italy.

19. Changes to the Terms of Service

You can review the current version of these Terms on this page at any time.

We may update, change or replace any part of them by publishing updates or changes on our website. You are responsible for checking the website periodically. Continued use of, or access to, our website or the Service after changes to these Terms are published constitutes acceptance of those changes.

20. Contact information

Please send any questions about these Terms to nikrovera@progettopuro.com.

Prototech srl
nikrovera@progettopuro.com
Via Zamenhof, 817, 36100 Vicenza (VI), Italy
+39 393 819 6812
VAT no. 04537720247